Data Operations

Salesbroom is built top to bottom around a linear process – because CRM data administration and stewardship requires discipline and attention to detail. Rules must be made and followed so that our data admin work for customers moves quickly, accurately and consistently.

Each and every CRM data element we process is tracked from initial data capture to final disposition. No exceptions.

Our proprietary Algorithmic Workflow Process is a data-driven methodology for eliminating defects and is designed to maintain a consistently low standard deviation between the mean and the nearest specification limit in any data creation or data management function – from initial entry to reporting.

Developed by Salesbroom, it contains a set of tools and strategies for processing large quantities of small, individual data elements while minimizing errors.

Our data team is experienced with most CRM and marketing automation software programs including:

• Salesforce
• Microsoft Dynamics
• Marketo
• Pardot
• HubSpot
• Sugar CRM
• Oracle
• Microsoft Dynamics
• Netsuite CRM+

Our Data Operation Centers are our primary data processing facilities and home to our data clerk staff. Data Operation Centers are located in the Manila and Shanghai metro areas.

Salesbroom has multiple data paths connecting our headquarters & project management offices in Washington, DC, and our Data Operation Centers. We use preferred business cloud vendors, state-of-the-art VoIP phones and video conferencing systems to further link our global facilities for a seamless, 24 x 5 day workflow.